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Team Assistant
Michelle Smith
Michelle Smith
Client intake · Case preparation · Practice operations
Michelle Smith is the team assistant at W.S. Johnson LLP. She coordinates client intake, case-file preparation, scheduling and communication, helping clients and attorneys move through the practical stages of a matter with clarity and care.
Born 1988 · 38 in 2026
BACKGROUND & APPROACH
Michelle Smith
Born in 1988, Michelle Smith is a key member of the firm's operations team. She combines administrative coordination, attentive client communication and a structured approach to case preparation to support the day-to-day work of W.S. Johnson LLP.
Michelle manages initial client contact, document filing, calendars and communication across the team. She helps ensure that each inquiry is recorded clearly and that the attorneys have organised material available for review.
Her work connects the client experience with the practical requirements of legal case preparation. From arranging appointments to identifying missing documents and maintaining a clear communication record, she provides continuity throughout the administrative stages of a matter. Legal advice and decisions about representation remain with the responsible attorney.
Education & training
Bachelor of Business Administration (B.B.A.)
New York University
Paralegal Certificate
City University of New York (CUNY)
Professional experience
2021–present
Team Assistant · W.S. Johnson LLP
Coordinates client intake, case preparation and administrative support for the legal team.
2015–2020
Administrative Supervisor · Law firm
Managed client reception, case-file organisation and attorneys' schedules.
2012–2015
Corporate Administrative Assistant
Focused on business communication, meeting organisation and administrative coordination.
Core responsibilities
Client reception & communication
Welcomes clients, records initial inquiries and helps clarify the information needed for an attorney's review.
Case-file organisation
Organises and files case material so that documents can be located and reviewed efficiently.
Team coordination
Manages calendars, meetings and communication across the team to support day-to-day practice operations.
Evidence-material preparation
Assists with the preliminary sorting, classification and digitisation of documents for review by the legal team.
Work highlights
Careful client service
A detail-oriented and approachable point of contact for clients preparing information for the team.
30% shorter preparation time
The firm reports a 30% reduction in case-preparation time following improvements to document-management procedures.
Clear communication
Acts as a practical link between attorneys and external contacts, helping keep information accurate, timely and organised.
Before a matter begins
Describe the event and the questions you want assessed. The responsible attorney, scope of work and fees are agreed before an engagement begins. Please do not send passwords, private keys or recovery phrases.
Biographical information and reported results supplied by the firm. Past results do not guarantee a similar outcome; each matter depends on its facts and applicable law.