FINANCIAL FRAUD & DIGITAL ASSET DISPUTES
OUR PRACTICE

Online impersonation fraud

Online impersonation fraud may follow contact with a false adviser, business or online identity. Connect the representations, communications and resulting payments when preparing an inquiry.

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PERSONAL ATTENTION / ILLUSTRATIVE CONSULTATION
OUR PRACTICE

Assessment topics

  • False identities and representations
  • Communications and transfer history
  • Case assessment and support options
WHEN TO INQUIRE

Situations that may need assessment

A person may claim to represent an investment provider, professional adviser, business or trusted contact. The assessment records the identity claimed, how contact began and what led to a payment. It distinguishes an apparent online identity from a party identified through supporting records.

  • An adviser or business identity suspected to be false
  • A payment requested through an impersonated account
  • Financial representations made by an online contact

What an assessment may address

Record the claimed identity

Keep the names, profiles, website addresses and professional or business claims used in the communications. Identify which claims have supporting evidence.

Explain the payment decision

Connect the representations and payment instructions with the transfers made. Preserve the conversation in sequence rather than isolated quotations.

Assess support and legal questions

Discuss the information needed to assess a potential dispute and what work could be agreed. Identifying a real counterparty may remain a material gap.

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ILLUSTRATIVE CASE ASSESSMENT

Questions specific to this issue

  • How did the contact begin, and what identity was claimed?
  • Which statements or requests led to a payment?
  • What recipient and account information is supported by original records?

Useful information to prepare

Begin with a summary of the event and the material available. Agree the document-sharing channel before sending sensitive records.

  • Profile names, website addresses and claimed affiliations
  • Original conversations, emails and relevant attachments
  • Payment instructions and transfer confirmations
  • A timeline of the contact, representations and payments

Limits of an initial assessment

A profile name or photograph does not establish the identity of a responsible party. An initial inquiry does not confirm that a counterparty can be located or that funds can be recovered.

Possible further work to discuss

Any further work would follow an assessment of the available evidence and an agreed scope. Possible legal analysis or correspondence must be distinguished from identity investigation or technical services, which are not asserted in this preview.

CONNECTED PRACTICE AREAS

Consider the wider picture.

CASE ASSESSMENT

A financial loss raises questions. Start with an assessment.

Describe the disputed event, the parties involved and the information available. Discuss whether the matter can be assessed and what further work would require.