Situations that may need assessment
A digital asset matter may involve a transfer you authorised on disputed information, an account restriction or an issue with a counterparty. The assessment starts by defining which event is disputed and connecting the available transaction records with the messages, terms and account information that explain it.
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A transfer made following disputed or misleading instructions
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An exchange or platform account with a disputed transaction
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A digital asset loss involving an uncertain counterparty
What an assessment may address
Define the disputed event
Identify the transfer, account action or representation at the centre of the matter. Separate a displayed platform balance from the transaction evidence available.
Connect the records
Review transaction identifiers, public wallet addresses, exchange records and the communications explaining the payment. Identify what is known and what remains unverified.
Discuss legal and practical options
Consider the platform relationship, the parties and any further expertise needed. A transaction record alone does not establish who can be held responsible or whether assets can be recovered.
Questions specific to this issue
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Which transfer or account action are you disputing?
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Which platform, wallet service or counterparty was involved?
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What payment instructions, account terms and communications remain available?
Useful information to prepare
Begin with a summary of the event and the material available. Agree the document-sharing channel before sending sensitive records.
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Relevant transaction identifiers and public wallet addresses
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Exchange or platform account records
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Deposit, withdrawal and payment confirmations
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Original messages and the instructions for each disputed event
Limits of an initial assessment
Do not supply passwords, private keys, recovery phrases or account access. Technical investigation, tracing and recovery services are not implied by an initial legal inquiry.
Possible further work to discuss
Where agreed and within professional scope, further work may concern the legal issues behind the transfer, the platform terms or preparation of a response to a counterparty. Specialist technical work or action in another jurisdiction would need separate discussion.
